Warranty Policy
Last Updated: July 7, 2026
At Lincia, we stand behind the quality of the products we offer.
If you receive an item that is damaged, defective, or incorrect, please contact us as soon as possible, and preferably within 7 days of delivery.
To help us resolve the issue quickly, please include:
- Your order number
- A description of the issue
- Clear photographs of the product and packaging
After reviewing your request, we may offer one of the following solutions where appropriate:
- A replacement item
- An exchange
- A full or partial refund
- Another suitable resolution
This Warranty Policy does not cover damage resulting from:
- Normal wear and tear
- Improper use or handling
- Accidental damage
- Unauthorized alterations
- Failure to follow care instructions
Nothing in this Warranty Policy limits your statutory rights under applicable consumer protection laws.
Contact Us
Lincia
Operated by Vultary LTD
Email: contact@lincia.shop
Phone: +44 7480 770281
Business Hours:
Monday–Friday
9:00 AM–5:00 PM (GMT+1)